After the download has been unpacked, it will begin to install itself on the selected USB drive.After it’s finished downloading, it will begin to unpack the download. It’s called an image because it’s then written to the USB drive. After pressing next, the program will begin to download the recovery image/firmware/software. After the USB stick has been inserted, Select it on the screen if it doesn’t automatically.Now that we have selected our firmware/software version, we are ready to begin the preparation of the USB drive.After answering those questions, Make the appropriate selection.Does it have the capability to connect via 3G?.
If you are using Linux or Mac to build the recovery tool, please go here.Direct Link to the Windows Recovery Tool Download: Here.Download the recovery image tool from Google’s server, to your desktop (or somewhere easily accessible).If the screen remains blank after waiting at least 15 seconds, call 0330 SAMSUNG (7267864), for assistance, it could possibly be a hardware issue. Release the button the paperclip was holding, and remove the paperclip.
While pressing the paperclip in, press the power button.Insert a paperclip into the reset hole located to the back left on the underside of the unit.Power the ChromeBook/ChromeBox off and flip it over with the hinges facing away.Hint: If your ChromeBook/ChromeBox is already displaying the "Chrome OS is missing or damaged" screen, skip step 1. Readying a ChromeBook/ChromeBox For Recovery After the recovery process is completed, you’ll be guided through the initial setup again. However, the actual Google Accounts and any data synced to these accounts won't be affected by the recovery process. Owner privileges for your primary account will also be reset. Warning: All account information and data stored on your Chrome device, such as photos, downloaded files, and saved networks, will be deleted. If you have any problems with the tool on your computer, you will need to contact Google for assistance here. Note: The Recovery tool is created and managed by Google.
There will be notes at the bottom of this article describing how to re-format your USB drive for common use again. The USB Drive will also need to be reformatted after you perform the recovery. Make sure to backup any data you have on your flash drive as the recovery process will overwrite it. Important: You will need a 4GB or larger flash drive and access to a Windows, Linux, or Mac computer with administrative rights to perform the recovery.